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ABOUT PARADROME

We promise you that we always give our best when developing our clothing and never settle for compromising on the quality of our products.

We are not only passionate about flying, but also about developing high quality and unique clothing for your everyday life.

Paradrome Clothing was founded in 2020 by Johanna Plevan and Craig Payne in Germany with the goal of bringing high quality skydiving and paragliding apparel to the market. Since then, new methods of product development and shipping have been introduced, further enhancing the products and allowing the brand to grow. Paradrome apparel is shipped from numerous warehouses worldwide.

We have fulfillment centers across the globe to reach our customers all over the world with ease:


-Europe: Riga, Latvia, Barcelona, Spain

-USA: Charlotte, NC, Los Angeles

-Canada: Toronto, Ontario


Our main office and headquarters are located in Karlsruhe / Germany.

See imprint.

About our products

PARADROME stands for sustainably and fairly produced clothing.


We source products and fabrics from ethical brands and suppliers who comply with labor, environmental and safety standards. To learn more about the brands we work with, click on their names below:

- Champion

- Stanley/Stella

- BELLA+CANVAS

- GILDAN

- ALTERNATIVE

- NEXT LEVEL

- HANES

- AUGUSTA SPORTSWEAR

- FLEXFIT

- BAYSIDE

Our partner for printing uses industry-leading technology to make our products look great. The latest addition is the Kornit Avalanche Poly Pro.

This printer is a first in the apparel printing industry because it delivers outstanding and unparalleled DTG print results.

We use Genuine Brother GT-3, water-based pigment inks. The GT-3 inks are CPSIA compliant and EcoTex™ certified, which means they are skin friendly and reduce environmental waste. In addition, GT-3 inks offer a high washfastness AATCC rating of 4.

We use Kornite and Brother printers for all printed garments.

Our products have a normal fit. In the product description you will find a size indication.

The GT-3 inks used for printing are CPSIA-compliant and EcoTex™ certified, which means they are kind to the skin and reduce environmental waste.

We source products and materials from ethical brands and suppliers that comply with labor, environmental and safety standards. To learn more about the brands we work with, click on their names below:

- Champion

- Stanley/Stella

- BELLA+CANVAS

- GILDAN

- ALTERNATIVE

- NEXT LEVEL

- HANES

- AUGUSTA SPORTSWEAR

- FLEXFIT

- BAYSIDE

PARADROME stands for sustainably and fairly produced clothing.


We source products and fabrics from ethical brands and suppliers who comply with labor, environmental and safety standards. To learn more about the brands we work with, click on their names below:

- Champion

- Stanley/Stella

- BELLA+CANVAS

- GILDAN

- ALTERNATIVE

- NEXT LEVEL

- HANES

- AUGUSTA SPORTSWEAR

- FLEXFIT

- BAYSIDE


We do our best to minimize packaging waste and procure environmentally friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wrap is made from at least 15% recycled plastic and 10% post-consumer content.

We have fulfillment centers worldwide to guarantee fast shipping. For the shipping we choose the warehouse which is the closest to you.

Our clothes can be machine washed cold or at 30 °C. Please wash the clothes inside out in a gentle cycle with a mild detergent and similar colors. Use chlorine-free bleaches only if necessary. You should not use fabric softeners and you should not dry-clean the garments.

You can use a tumble dryer at a low temperature, but hang drying works best. If you need to iron, use a not too hot iron and iron with the inside out. Please do not iron directly on the print.

Please follow these instructions carefully to avoid fading and tearing of the print and shrinkage of the garment.

So far our products are only available online.

ORDERS

We offer FREE shipping worldwide! We have fulfillment centers worldwide to guarantee fast shipping. For the shipping we choose the warehouse which is the closest to you.

Our dispatch is above average fast thanks to worldwide fulfillment centers. Usually you will get your order within 7-14 business days.

We have fulfillment centers worldwide.

The advantages? A fast delivery!

Shipping is FREE! A return is also FREE of charge.

We will gladly make you an offer! Please contact our customer service at any time.

As soon as we have received your order, you will receive an e-mail with all necessary information at a glance.

Please first contact our customer service!

You have a 28-day right of return. The return is free of charge for you.

All information about your right of withdrawal can be found here. Please use the form provided there and contact our customer service.

You want to make a complaint? Please contact our customer service!

We will take care of it immediately!

If you have decided otherwise, please send us a message immediately. You can use our sample form and send it to our customer service.

We give our best to minimize packaging waste and procure environmentally friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wrap is made from at least 15% recycled plastic and 10% post-consumer content.

Don't worry! Your data will be treated confidentially and will not be passed on to outside third parties!

We offer our customers a safe shopping experience by ensuring that all security systems are up to date with the best practices in the industry.

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard that companies must comply with when handling credit card and debit card information. The Payment Card Industry Security Standards Council created this standard to protect cardholder data used for online payments.

We are certified as Level 1 PCI DSS compliant and meet all six categories of the PCI standards:

Maintenance of a secure network

Maintenance of a vulnerability management programme

Networks are regularly monitored and tested

Protection of cardholder data

Strong access control measures

Maintenance of an information security policy

This agreement applies to our online shop.


We offer the following payment options:

Visa, Mastercard, Maestro, American Express, Shop Pay, Apple Pay, Google Pay, Klarna Sofort, Klarna Pay Later, eps payment, iDEAL, Bancontact.

 

For requests for customization please contact our customer service.

Please contact our customer service.

We are happy to help you!

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